Registered owners of impounded vehicles must FIRST obtain an impound release prior to going to the contract tow service storage facility. Releases can be obtained at the Police Department Headquarters Building located at 20 Hammond Street; Port Jervis, New York.

To obtain a vehicle release that has been impounded as a result of DUI, driving without a license, driving on an expired license, out-of-date registration, or other traffic-related violations, it is advisable to call the Port Jervis Police Department at (845) 858-4079 to assure the vehicle is available for release prior to coming in.

Only the Registered Owner (RO) of a vehicle can obtain the impound release. If the RO is not available (for example, out of town), he or she may mail or overnight a NOTARIZED letter designating a person to pick up the vehicle. Only the original of the notarized letter is acceptable, not copies or faxes. In the letter, the RO must be very specific as to who will be picking up the vehicle, along with a detailed description of the vehicle (make, model, license plate number, etc.).

The RO or his/her designee must present a valid New York driver’s license. If the person has only a temporary license, another valid form of picture ID is necessary to obtain an impound release.

With the impound release in hand, you may go to the contract tow service and pay them the applicable tow and storage fees directly. The current contract tow services are:

Fuller’s Garage
16 Woodland Drive; Port Jervis, New York 12771
(845) 856-5702

Tom’s Auto
73-75 Fowler Street; Port Jervis, New York 12771
(845) 858-2755

Hockenberry’s Garage
47 Upper Brook Road; Sparrowbush, NY 12771
(845) 856-1223

Cuddebackville Service Center
989 Route 209 Cuddebackville, NY12729
(845)754-8640                                                                     

Please call them for particulars regarding payment methods, hours of operation, etc.

Complaints about the tow service should be made in writing to the Port Jervis Police Department; Attn: Towing Complaints; P.O. Box 1002, Port Jervis, New York 12771